Managing Workplace Bullying : How To Identify, Respond to and Manage Bullying Behaviour in the Workplace

A book for coaches and clients by Aryanne Oade (Palgrave Macmillan, 2009) ISBN 978-0-230-22808-5

Are you subject to bullying behaviour at work? Do you coach clients on issues surrounding bullying behaviour at work? Are you responsible for managing someone who uses bullying behaviour on a regular basis? Do you want to know how to offer effective support to a friend or family member who is being bullied in the workplace? Perhaps you want to know what constitutes bullying behaviour at work and what does not. Perhaps you want to be able to make sense of and better understand the dynamic at the heart of a bullying relationship. Perhaps you want to know how to respond effectively to incidents of bullying behaviour aimed at you or which you encounter in your team or in your workplace. Or perhaps you simply want to understand what your friend or family member is going through while they are subject to workplace bullying. If so, this book is for you.

Managing Workplace Bullying guides you through a highly practical and insightful process. It book will introduce you to an effective toolkit which will enable you to:

• Recognise bullying behaviour at work.
• Identify and select effective inter-personal strategies for handling bullying behaviour.
• Understanding how and why these strategies will be effective responses to bullying behaviour.
• Highlight what factors cause people to use bullying behaviour.
• Have increased choice about how you conduct yourself in situations where you are subject to bullying behaviour.
• Understand what to do should you be responsible for managing someone who uses bullying behaviour at work.
• Understand how best to support a friend or family member who is subject to workplace bullying...and much more.

Praise for the Book

"This is a thought provoking and honest book written in an accessible conversational style. The unusual structure of the book enables it to be read either cover to cover as a comprehensive exploration of every aspect and view point of workplace bullying, or dipped into as an insightful source of reference. I believe that it will substantially enhance the understanding of anyone working in an organisational setting where bullying behaviours are all too often prevalent, yet widely misunderstood."

RUTH SHAKESPEARE | Coordinator of Staff Counselling Services The Mid Yorkshire NHS Hospitals Trust

"This book offers comprehensive and practical guidance that can be easily accessed by line managers or HR Managers who need to understand the complexity involved in managing and reducing cases of bullying in the workplace. It is also an excellent reference for anyone who believes they are being bullied and needs help in recognising and responding to the situation."

GILLIAN HARFORD | Senior Manager, Head of HR Strategic Services AIB

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Go to http://www.oadeassociates.com/managingWorkplaceBullying.htm

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